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FAQ

이용안내 FAQ입니다.

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제목 International shipping (Global)
작성자 SALON DE YOHN (ip:)
  • 평점 0점  
  • 작성일 2023-12-22
  • 추천 추천하기
  • 조회수 42

★ Return/Exchange


- Please apply for an exchange or return on the site within 7 days of receipt.


- The product you sent will be inspected after arriving at the distribution center and processed sequentially if there is no problem, and the inspection process will take 2 to 4 business days from the date of arrival.


* Please contact us by e-mail (yohn.seoul@gmail.com) when you receive defective products and misdelivery.



★ Shipping cost


- Full return

Refund 70USD deducted from total purchase amount

Courier delivery is not available


- Partial Return

Deposit 35USD by account transfer at the same day exchange rate

Courier delivery is not available


- Exchange

Deposit 70USD by account transfer at the same day exchange rate

Courier delivery is not available



★ Precautions


- Due to the characteristics of the product, pre-information products that cannot be exchanged or refunded cannot be processed.


- We can't handle missing components such as TAG damage or hangers.


- If there are traces of contamination and use of laundry, perfumes, and fabric softeners, or the value of the goods has decreased, it cannot be returned.


- If there is a reason attributable to the seller, such as defective or incorrect delivery, it will be processed free of charge.


- All processing processes are carried out sequentially, and the processing date may be delayed depending on the logistics volume and the day off.


- Color differences, fine threads, slight wrinkles, pattern irregularities, etc. depending on size errors or monitor resolution are not treated as defective.


- If the shipping cost is lost during transportation, you will have to pay again, so we recommend a deduction refund or deposit.


- After depositing the delivery fee, please leave the name of the depositor and the deposit details through e-mail (yohn.seoul@gmailc.om ).


- When using the parcel service, please write 'SALON DE YOHN' on the outside. If it is lost during the transportation process, it will be difficult to help you return/exchange it.


- Laundry items are not exchangeable or returned.



★ Account number: Kookmin Bank 096302-04-100817 / Depositor: Ha Yeon Kim

PAYPAL : yohn.seoul@gmail.com / HAYEON KIM



★ Return address :

서울 금천구 가산동 470-5 에이스테크노타워 10차 6층 610-1호 살롱드욘 물류센터

08502) 10th Ace Techno Tower, 196 Gasan Digital 1-ro, Geumcheon-gu, Seoul Room 610-1, 6th floor

Call : +82 02-447-1002


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